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Warning - Bank of Ireland would never request Customers to input Online banking details into Pop-Up boxes on the Bank of Ireland 365 Website.
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| General |
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| The information we collect |
As you browse through our Website, our web server collects information about your visit, not about you personally. We gather and monitor statistics such as, for example:
- the number of people who visit the Website;
- the date and time of visits;
- the number of pages viewed;
- the amount of time spent on the Website;
- the most popular sections of the Website
This information is anonymous and no attempt is or will be made to identify visitors. So, for example, on a specific day we can identify that our site has forty thousand visitors. However, we know nothing about these visitors in terms of e-mail addresses or any other personal information.
We only ask and will only ask for personal information from which you can be identified where the information is required for particular purposes e.g. applying online for a credit card, mortgage or personal loan. Examples of details that may be sought include your name, address, e-mail address, etc. (Please note in the regard the paragraph headed Internet fraud below)
All information provided to us by you will be treated with the utmost confidentiality in accordance with all applicable legislative and regulatory standards. If you ever decide that you no longer wish us to keep or use information or you want the information to be revised or updated, please feel free to contact us. We will remove or amend the information as appropriate in accordance with applicable legislative and regulatory requirements.
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| Use of 'Cookies' |
The Bank of Ireland 365 online Website requires the use of cookies. Cookies are pieces of data assigned by a Web server to the browser on your PC. Cookies help Web sites to keep track of your preferences and to recognise return visitors. You can set your browser to reject cookies. However, if you choose to reject cookies, you will not be able to use the Bank of Ireland 365 online service.
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| Disclosure of information |
| Bank of Ireland 365 Online will not divulge customer information to a third party unless we have received customer authoristation OR we are required to do so by law.
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| Security of information |
| At Bank of Ireland Group, we understand how important the security and confidentiality of your information is to you. Keeping customer information secure is a top priority for Bank of Ireland Group. Our goal is to protect your information on the Internet in the same way as we would over the phone, in a branch or at an ATM.
Even so, Bank of Ireland Group cannot guarantee the privacy or confidentiality of information relating to you passing over the Internet. In accessing this Website and in availing of any of the services/information available on or via this Website, you accept and are deemed to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential. The use by you of this Website is at your sole risk.
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| Internet Fraud |
| A number of banking organisations and their customers have recently been the target of hoax e-mails that are aimed at gathering Internet/account details of the customers. Some of these hoax e-mails have encouraged or facilitated contact with hoax websites that purport to be (but are not) the website of the relevant banking organisation. To date the occurrence of such online fraud has not been extensive. However, we would always advise you to be cautious as regards disclosing your personal details. In particular, you should note that we will only ever request your personal details if: (i) you are seeking to initiate e-mail contact with us via this Website; or (ii) you initiate a request for a particular service via this Website and we require certain of your personal details to provide you with the requested service and the requested service is a loan/credit card application, a mortgage application, a request for a telephone call from a sales advisor, or a request for a pensions information pack or other product information.
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| Hyperlinks |
| Some of the pages on this Website contain hypertext links to websites not maintained by Bank of Ireland Group. You are reminded that different terms and conditions of use will apply to you as a user of such websites. In addition such websites may not attain the same privacy standards that Bank of Ireland Group maintains.
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| No liability |
| No member of the Bank of Ireland Group or any of its agents or employees accepts any liability for any loss or damage of any nature, including but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty, arising out of or in relation to the use and/or dissemination of personal information relating to you where such use and/or dissemination of information is done in accordance with this Privacy Policy and the Terms and Conditions of Use (in the event of conflict the Terms and Conditions of Use shall prevail).
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